LYNX Server Software Support Agreement

The Department of Veterans Affairs, Texas Valley Coastal Bend Health Care System
(VATVCBHCS) has a requirement for Software Support for the LYNX Server Model
#LYNXS-R5-UP. They seek annual Software Support Agreement to manage, maintain
and/or troubleshoot anomalies with the LYNX Duress System.

The LYNX system is an efficient communication tool for emergency responders,
providing clear and straightforward instructions to anyone situated at or near a network
workstation. Having the necessary support agreement ensures software updates to address
any patient safety gaps and enhances our ability to identify and rectify unexpected
incidents.

**** SEE ATTACHMENT FOR DETAILS***