Enterprise Contact Center Cloud Migration-Award Notice

Posted Date: Feb 21, 2025
Due Date: Mar 07, 2025
Awarded Date: Feb 20, 2025
SetAside Type
Total Small Business Set-Aside (FAR 19.5)
Solicitation ID Solicitation Title Solicitation Office
280-EBPL-0852 Enterprise Contact Center Cloud Migration-Award Notice
Synopsis

Resulting from solicitation 1333BJ25R00280008, contract number 1333BJ25C00280002 was awarded to Systems Integration, Inc. for a total amount of $7,149,301.04, which is inclusive of options. The solicitation and resultant contract were issued via Patent and Trademark Acquisition Guidelines (PTAG) 6.1.1 Alternative Competition Procedures. The contract is for a 12-month period of performance with four 12-month option periods, and an optional 6-month extension IAW FAR 52.217-8. The contract type is hybrid Labor Hour (LH)/Firm-Fixed Price with the services portion of the contract being procured on a LH basis due to the uncertain nature of Enterprise Contact Center Cloud Migration support.

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Office Location Agency Name Solicitation Base Posting Type
US PATENT AND TRADEMARK OFFICE AWARD Notice
SetAside Type
Total Small Business Set-Aside (FAR 19.5)
Solicitation ID Solicitation Title Solicitation Office
280-EBPL-0852 Enterprise Contact Center (ECC) Cloud Migration-Competitive Synopsis
Synopsis

Please see attached PTAG 6.1.1 Competitive Synopsis. 

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Office Location Agency Name Solicitation Base Posting Type
US PATENT AND TRADEMARK OFFICE Presolicitation
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